Returns & Exchanges

At Wool and Company, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Your Items

  Carefully pack the unused products in their original packaging, ensuring all tags are attached and the items are protected from damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.